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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Why are up-selling and cross-selling beneficial to a channel partner?

A) They are the only processes that allow the partner multi-vendor sales versus single-vendor sales.
B) They allow the partner higher profits in combination with faster sales cycles.
C) For every HP color printer sold using a cross-sell technique. HP provides an additional 10% discount on the hardware.
D) They typically involve a higher value product leading to higher profits

2. What is line dominance?

A) Selling more units than your competitor
B) having the best placement in store displays
C) Offering more choices than your competitor
D) Having better name recognition than your competitor

3. What is the most important fact to remember about transactional and consultative sales?

A) You should focus on your customer's business problems
B) You should focus primarily on volume of sales.
C) You should minimize time spent with customers.
D) You should focus only on your margin.

4. What does HP Laser Modulation use?

A) small dots placed far apart to produce dark colors
B) large dots placed far apart to produce dark colors
C) large dots placed close together to produce dark colors
D) small dots placed close together to produce dark colors

5. A network manager is in charge of a fleet of 155 imaging and printing devices The manager wants to know which devices are used the most in order to optimize usage by redeploying the imaging and printing fleet. Which tool should the network manager use to find this information efficiently?

A) HP Embedded Webserver
B) HPOXP
C) HP Web Jetadmin
D) HP Universal Print Driver

Solutions: