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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?

A) Premise
B) Service Account
C) Place
D) Address

2. A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?

A) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
B) Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
C) Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
D) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system

3. Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

A) Create a salesforce Report on the Product object to track the product time to market
B) Create salesforce report on EPC project object to track the product time to market.
C) Create a Product Time to market app from template in CRM analytics to track the product time to market
D) Leverage the EPC functionality to track the product related configuration.

4. Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.

A) Use EPC APIs
B) Use Cart Based APIs
C) Use Digital Commerce APIs
D) Use CPQAppHandler Methods

5. A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

A) Use EPC project feature checking the changes done for the defaulted project after having enable the feature
B) Use price list history checking the changes done after having enabled the track field history on the Price list entry object
C) Use the versioning feature and comparing the prices for the version product after having enabled the feature
D) Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price

Solutions: