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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Deployment & Troubleshooting | 5% | - Performance Optimization - Logging and Debugging - Deployment Process |
| Topic 2: Integration APIs | 25% | - Connect Web Services for SOAP - Connect REST API - Connect for PHP - Authentication and Security |
| Topic 3: Customer Portal Customization | 35% | - Standard and Syndicated Widgets - Look and Feel Customization - Custom Widget Development - Models, Controllers and JavaScript - Portal Framework and Deployment |
| Topic 4: Agent Desktop & Console Extensions | 15% | - Agent Scripting and Workflows - Desktop Add-ins using .NET - Console Customization |
| Topic 5: Oracle B2C Service Architecture & Data Model | 20% | - Data Access and Security Model - Connect Common Object Model (CCOM) - RightNow Object Query Language (ROQL) - Custom Objects and Fields |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)
B)
C)
D)
- A. Option D
- B. Option A
- C. Option C
- D. Option B
Correct Answer: A 🗳️
Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)
B)
C)
D)
- A. Option D
- B. Option A
- C. Option C
- D. Option B
Correct Answer: B 🗳️
What two benefits are gained by using Message Bases to control page content in Customer Portal?
- A. quicker initial page setup
- B. Automatic Language Translation!
- C. one point of change for page content changes
- D. quicker site copies to different interfaces
- E. less configuration
Correct Answer: B,D 🗳️
Your customer has a requirement to store the total value of sales for each Contact andto produce reports that total sales for Contacts with specific characteristics. It is important to be able to record data to 2 decimal places. The maximum total will not exceed one million dollars. Select three options which will help you achieve this?
- A. Add a custom object and a custom field for this object of text type
- B. Relate a custom object containing a custom field to the Contact object
- C. Add a custom object and a custom field for this object of a decimal type
- D. Add a custom object and a custom field for this object of the integer type
- E. Add a Custom Field to the standard Contact object of decimal type
- F. Create a custom report to total the custom field for the Contact object and its related objects
Correct Answer: A,D,F 🗳️
Identify the correct Connect Web Services for SOAP .NET code snippet for retrievingNamedID values for the Opportunity. Survey object.
- A. NamedID [ ] valuesForNamedID = _client. GetNamedlDValues (clientlnf oHeader, null,
"Opportunity.Survey"); - B. NamedID [ ] valuesForNamedID = ^client.GetNamedID (clientlnf oHeader, null, "Opportunity.Survey",
"values"); - C. NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID ("Opportunity - Survey" , null, clientInfoHeader);
- D. NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID (clientlnf oHeader, null,
"Opportunity.Survey"); - E. NamedID [ ] valuesForNamedID = _client. GetOpportunitySurveyValuesByNamedlD <) ;
Correct Answer: B 🗳️
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