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Microsoft 070-404 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installing System Center Service Manager 2010 | 20% | - Verify system requirements and prerequisites - Install Self-Service Portal and web components - Post-installation configuration and validation - Install management server and data warehouse server |
| Managing Configuration Management Database (CMDB) | 20% | - Implement change and configuration management processes - Create and configure classes, relationships, and CI types - Populate and reconcile configuration items - Configure CMDB synchronization and maintenance |
| Configuring Incident, Problem, and Change Management | 20% | - Create templates, queues, and views - Configure change management policies and approvals - Define incident and problem management workflows - Configure service level agreements (SLAs) |
| Customizing and Maintaining Service Manager | 15% | - Deploy and manage management packs - Backup, restore, and disaster recovery - Monitor performance and troubleshoot issues - Customize forms, views, and console appearance |
| Configuring Service Manager Infrastructure | 25% | - Configure management groups and security roles - Configure connectors to Active Directory, SCOM, SCCM - Configure database settings and data retention - Configure notification channels and subscriptions |
Everything You Are Asking About the Microsoft TS: System Center Service Manager 2010, Configuring (available in 2010)
The Microsoft TS: System Center Service Manager 2010, Configuring (available in 2010) blueprint is divided into 5 domains, headlined by Configuring Service Manager Infrastructure (25%), Configuring Incident, Problem, and Change Management (20%), and Customizing and Maintaining Service Manager (15%). The full weighted outline is in the syllabus section above — our materials are revised against it, and your study hours should follow it too.
For the Microsoft TS: System Center Service Manager 2010, Configuring (available in 2010), Microsoft points candidates toward these resources:
Official training builds the foundation; deliberate practice builds the result. Pair whichever course you choose with 165 practice questions from PracticeVCE and you prepare on both fronts.
The 070-404 exam packs 45-60 questions into 120 minutes. That ratio is the hidden exam-within-the-exam: candidates who never practice under time pressure often know the content and still run out of minutes. Use the PracticeVCE Windows engine or online engine in timed mode, and let pacing become a practiced skill rather than an exam-day surprise.
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You pass the 070-404 exam at 700/1000, and official registration costs $150 USD. Keep in mind the fee covers one attempt only — a retake is billed at full price again. The economical path is to self-test first: drill 165 practice questions at PracticeVCE in timed mode until your scores clear the passing mark consistently, then register.
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No formal prerequisites; recommended experience with Windows Server, SQL Server, and IT service management concepts
Vendor rules change periodically, so before booking, confirm the current criteria on the official Microsoft exam page.
You can schedule the Microsoft TS: System Center Service Manager 2010, Configuring (available in 2010) through the official channels below:
One note for scheduling: the 070-404 exam is delivered Proctored exam at Pearson VUE test centers (retired, no longer available).
The 070-404 exam — full name TS: System Center Service Manager 2010, Configuring (available in 2010) — is Microsoft's certification exam for professionals working with its technologies; passing it awards the Microsoft Certified Technology Specialist (MCTS) certification, a credential at the Specialist level. It is the kind of vendor-issued proof employers can compare across candidates, which is exactly why it stays in demand. It also leads naturally toward Microsoft Certified IT Professional (MCITP): Enterprise Administrator.
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