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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Which statement best describes the HP strategy in the printing and personal systems market?

A) Develop long-lasting products at the best market price.
B) Build devices that require replacement within three years to ensure compatibility with software updates.
C) Build a full line of innovative devices, and include the industry's best set of security, mobility and management solutions.
D) Produce printing and personal systems that are highly desirable and offer the best entry price.

2. Before presenting a feature or advantage of a certain solution to a customer, what types of questions should you ask?

A) Questions that uncover or create the customer's business and IT needs
B) Questions that confirm the HP product they are seeking
C) Questions that determine competitors that the customer is considering
D) Questions that establish the customer's attitude toward your proposals

3. Your customer needs personal computing devices for complex analysis of company data. Which solution would you recommend?

A) HP EIitePad
B) HP Business Desktop
C) HP EliteBook
D) HP EliteDesk

4. Which feature of the HP Flow MFPs results in fast and accurate digitization and retrieval of
documents of different sizes, thicknesses and types?

A) Embedded Scan to Cloud
B) Capture-Optimized
C) End-to-End Security
D) Wireless Direct

5. According to IDC research regarding IT staff productivity, user productivity, and IT cost reductions, which product enables annual savings of $32,000 per 100 users?

A) Intel vPro
B) HP Client Automation
C) Microsoft System Center
D) LANDesk

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